Every one of our colleagues helps us to build our collaborative and agile working environment that encourages innovation, an entrepreneurial spirit, as well as a strong core desire to do good.
Some of the brands of ETC have been around for many years, however, we became a part of the fast-growing Arc network in 2022. Our colleagues are helping to build an industry defining high growth organization.
We asked some of our colleagues, “What does a day in your life look like” and here is what they said…
Every day starts with a big cup of coffee! Then, how can I support my team? Most importantly, how can my team make the day better for our customers? A typical day is organizing workflow, looking after my team and their needs, and assessing reports and data. Oh, and of course, planning, reviewing the plans, adjusting the plans, and perfecting the plans, so that we can execute the best performing registration desk at all our events. The goal is to make the process seamless for each customer. When a customer compliments the team or says registration is easy, it is the best feeling. My team has done everything to make the customer experience successful.Zel Foster, Customer Service Supervisor
My role is a multifaceted one as executive editor of District Administration and University Business. My day starts quite early, interacting with my staff writers to determine which stories we will run in our afternoon newsletter as well as in our two dailies, followed by editing and getting them ready to be deployed to subscribers. In between, I work closely with the director of our Leadership Institute as well as our FETC conference team to ideate about events, whether it’s how to make the existing ones even more exciting and useful to our partners, members and attendees or to spin off new ones to really showcase the aspects of ETC that set us apart from our competitorsLori Capullo, Executive Editor
It is great working in HRM Asia. I love the challenging and fast-paced environment in this ever changing industry. Also, being surrounded by true industry experts makes every day a new learning experience. The thing I enjoy most is to create new opportunities and organise in person and hybrid events with a strong growing business.Li Ting Ng, Financing Director
On the human resources side of our group, we connect innovative products and services to human resources teams that help lead great organizations and their employees. On the education side, we bring technologies into the classroom that help teachers teach and students learn as well as support district leadership to manage entire school districts.
The marketing team here at ETC makes all that possible by bringing awareness to our brands, conferences, workshops, summits, webinars and even our industry partners. I feel it’s truly important work, and I'm proud to be a part of it.Darin Pirkey, SEO/SEM Specialist
I have the unique opportunity to work with various departments across ETC to develop and improve processes, implement events, and provide strategic input. A day in my life involves working with our vendors to negotiate contracts, sharing creative ideas on how to create an impactful attendee experience, communicating with our sponsors and exhibitors, ensuring we stay on budget, reviewing hotel contracts, and traveling to various locations throughout the year to run our events. The best part is, I get to take all this information and turn it into an amazing event.Ginger Taylor, Event Operations Manager
A typical day in the office always includes Zoom calls with clients – sometimes early in the morning or into the evening to match up with Europe or APAC. I could do those all day long – I love talking to customers and prospects and finding out about what they do and how our event can help them with their needs.
Of course, there’s also parts of the day that are dedicated to follow up and client maintenance, which isn't as exciting, but is necessary. If I'm out of the office, it’s either at one of our events, where I get to chat with our clients in person, or at a competitive event where I am looking to develop business.Fred Kurst, Exhibit Sales Manager
A place where everyone can bring their whole self to work. We are stronger when we have different backgrounds, experiences, and ways of thinking in the room. We honour diversity to create a working environment where everyone is confident in innovating, challenging and driving change throughout our business.
Our diverse and locally focused, health and well-being programs ensure you and your family can maintain a healthy lifestyle, with health checks, health care, and a vacation allotment that starts at 15 days a year.
We are an organization that doesn't believe in a one-size fits all approach. We offer flexible working and hybrid options, so you can design your days to work best for you.